What are the benefits of this smart water heating technology project to consumers?
The OSO smart water heaters will allow customers greater control and flexibility with their water heating.
Could smart hot water heaters affect customer comfort?
No. Customers will always have full control – they can opt-out or override if they wish to.
How do smart water heaters benefit the environment?
Smart water heaters contribute to reducing energy demand at peak times.
How will the benefits be achieved? How is peak avoided with smart water heaters?
Smart water heaters connected to our smart grid will allow us to make subtle adjustments to energy demand in ways customers will never notice.
What amount of carbon emissions could be avoided?
This project will be able to model how much of a difference.
When does this pilot project start and end?
It begins spring 2022 with installations and will continue for 12 months.
How many customers will be involved? Will there be a cost to them?
This pilot will begin with 50 new smart water heaters in Saint John, at no added cost to those taking part.
What happens after the pilot?
The findings from the pilot will guide us on future deployments. With proven results on a pilot, the technology could be deployed to thousands of homes across Saint John.